Bill Metzler /  /  Office:  419-877-8362  /  Cell:  419-327-0220

Frequently Asked Questions

What's the value in Promotional Products?

Promotional products give you the most BANG for your buck when it comes to your advertising needs. Getting your information in the hands of potential customers is what it's all about, and nothing does the job better than promotional products.

Studies have shown the promotional products outlast most any type of advertising, such as classified ads, radio commercials and TV spots, and have the ability of staying visible to your customers for years to come. Best of all, there are thousands of unique promotional products to choose from, and price ranges to meet any financial plan. Whether your budget is $10 or $10,000, we have a vast array of products for you to choose from to accommodate your needs.

Why are Promotional Products so Great for Advertising?

They promote image and brand awareness. They also can be a valuable tool for introducing or reinforcing marketing of products and services. Promotional Products are great for generating sales leads, for example at trade shows or corporate events.

What are the miniumums for SCREEENPRINTED Apparel?

You must do a minimum of 12 pieces to have a piece of clothing screenprinted. In addition to the charge for each color for the actual printing on the shirt, there will be a screen burning charge for each color/location printed.

What are the miniumums for EMBROIDERED Apparel?

This depends upon each particular product.  We can do as few as 1 shirt for you, however you will incur a shipping charge on  orders and a digitizing fee for the design being embroidered.




Depending upon the productions method, the item and the price structure charges for setup may apply. Most, but not all, manufacturers maintain files for a maximum of 24 months. Some manufacturers charge a reduced reorder set up.  Reorders placed after the 24 month period will require a new setup charge.


Color samples shown are to be used as a guide only. Due to variances in the photographic, printing process, and computer monitors, slight differences in the product color may occur. If a product is to be used for a particular "color" coordinated promotion and product color is a significant part of the promotion, we ask that you order a random sample or a product proof prior to production.


Standard imprint colors vary from item to item and manufacturer to manufacturer. If a specific PMS color match is required, contact us for pricing for the specific product as each manufacturer will have their own pricing policy.


Unless specifically quoted on the product page in our catalog, all pricing includes single color only printed in a single location. For items not listing multicolor or multi-location printing as an option, contact us for pricing.


All production times listed are "approximate" and cannot be guaranteed due to variations depending on seasonal changes. Times quoted are actual "working days" (Monday through Friday, excluding holidays). Please allow additional time for processing and 3-5 days for delivery by UPS ground.


Virtual proofs of the proposed imprint copy can be provided on each item upon request. Actual product proofs may also be available on certain items, consult with BTM Promos for costs on both.


Due to the very nature of automated high-speed production equipment and methods, it is not possible to guarantee exact quantities. It is industry standard practice to allow for an under or over run of 5% on certain items. Some items even run as much as 10% over run in higher quantities. Invoices will reflect the actual quantity shipped.